Privacy policy

Last updated: May 16, 2026

At Diva Goddess, your privacy matters as much as your performance. This Privacy Policy explains how we collect, use, and protect your information when you visit divagoddess. Store or purchase from us.

Information We Collect

When you shop with us, we may collect:

  • Your name, email address, shipping address, and phone number
  • Order history and purchase details
  • Device and browser information for site analytics
  • Communications you send us (emails, contact forms, reviews)

Payment Information

We do not store your credit card information. All payment transactions are processed securely through third-party payment processors (such as Shopify Payments and PayPal). Your card details are encrypted and handled directly by those processors — we never have access to your full card number.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and support requests
  • Send marketing emails (only if you opt in)
  • Improve our website and customer experience

Sharing Your Information

We do not sell your personal information. We may share data with trusted third-party service providers (such as shipping carriers and email platforms) solely to operate our business. These partners are required to keep your information confidential.

Cookies

Our site uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at: info@thedivagoddess.com

Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

EU Residents — Additional Rights (GDPR)

If you are located in the European Union, you have the following additional rights under the General Data Protection Regulation (GDPR):

  • Right of access — request a copy of the personal data we hold about you
  • Right to rectification — request correction of inaccurate or incomplete data
  • Right to erasure — request deletion of your personal data
  • Right to restriction — request that we limit how we use your data
  • Right to data portability — receive your data in a structured, machine-readable format
  • Right to object — object to processing based on legitimate interests
  • Right to lodge a complaint — contact your local EU data protection authority

Legal basis for processing: We process your data to fulfill contracts (your orders), comply with legal obligations, and based on our legitimate business interests. Marketing emails are sent only with your consent.

To exercise any of these rights, contact us at info@thedivagoddess.com. We will respond within 30 days.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

Diva Goddess is a home-based business. To protect the privacy of our team, we do not publicly disclose a physical address. For all inquiries, please reach out to us directly at info@thedivagoddess.com, and we will respond promptly.